Diem

Privacy Policy

Privacy Policy

Last updated May 25, 2026

Overview

Diem creates personalized audio briefings from the topics you choose. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect account information such as your email address and name, topic and listening preferences you provide, app interactions such as playback and feedback events, and technical information such as device, log, analytics, and crash data. If you contact us, we collect the information you include in that message.

How We Use Information

We use information to create and deliver personalized briefings, authenticate your account, operate and improve the app, troubleshoot errors, understand product usage, protect the service, and respond to support requests.

Service Providers

We use trusted service providers for authentication, hosting, databases, analytics, error monitoring, audio generation, storage, and related infrastructure. These providers process information only as needed to help us operate Diem.

Data Sharing

We do not sell personal information. We may share information with service providers, when required by law, to protect rights and safety, or as part of a business transfer such as a merger, financing, acquisition, or sale of assets.

Data Retention

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You can request account or data deletion by contacting us.

Your Choices

You can update many preferences in the app. You may also contact us to request access, correction, export, or deletion of your personal information, subject to applicable law and identity verification.

Children

Diem is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Contact

If you have questions about this policy or want to make a privacy request, contact us at addison@basic.in.